FAQ

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Please find below a list of Frequently Asked Questions, if the answer to you question is not here feel free to contact either  Mick on 07974507166 or Shaggy on 07377182390.

Q. Does Matlock Combat Games have insurance/policies in place?
A. Yes.
We have third party public liability insurance.
All our food is prepared by Food Hygiene trained staff.
Trained first aiders available on site.
Health and Safety risk assessments.
Child Protection Policy.
Registered under Environmental Health.
All Staff are over the age of 18 experienced players and trained.

Q. Will I be required to fill any paperwork in?
A. All players are required to fill in an insurance waiver every 12mths. This is an insurance requirement and is not negotiable. (available from our website, Forum or on the day).

Q. Minimum Age?
A. Due to insurance liability 12yrs of age is our minimum.

Q. Do I have to be a member?
A. No, there is no requirement for you to join Matlock Combat Games to play at our site.

Q. How do I book to play?
A. For all bookings, see our booking threads on: http://matlock-combat-games.freeforums.net

Q. How do I book a hire package?
A. Book on via our Forum as above or contact Shaggy via email click here
or via phone on 07377182390

Q. What will I need to play?
A. Our hire packages includes everything for a days play, this includes:
Game fee
Gun hire
Face mask
Camo clothing
3000 bb’s
Lunch
All of the above for £45 a day.

Q. If I bring my own camo/face mask do I get a discount on hire gun package?
A. No. The hire gun package price is for the hire of the gun and bb’s

Q. Can I use a Two Tone gun at Matlock Combat Games
A. Yes. We have no issue with players using Two Tone weapons on site.

Q. Can I use my own bb’s
A If you have your own equipment yes you can use your own bb’s, we require all players to use our supplied bb’s in the hire equipment.

Q. What guns do you offer for hire?
A. We have the following guns available:
M4
AK47
G36c
G36k
Sniper rifle £50  **please Contact Shaggy via email click here
or via phone on 07377182390 to check availability.**

Q. Do I have to pay for any breakages or damage to my hired items?
A. Only malicious damage will be charged as accidents are accepted.

Q. Can I bring my own Pyro
A. We allow the use of TLSFX, BFG (9mm only) and GR20 (5g only) on site this is due to us having the health and safety data sheets for these items. NO home-made pyrotechnics allowed on site.

Q. What else will I need for a days play?
A. We highly recommend:
A pair of sturdy boots
Gloves
Hat of your choice

Q. Are refreshments available?
A. We offer throughout the day for 60p:
Hot/cold drinks
Chocolate bars

Q. Can we bring our own refreshments (food/drink)?
A. Yes.

Q. Are there toilet facilities available?
A. Yes. Portaloo on site.

Q. Is there parking available?
A. We have parking for 30-40 cars. But recommend on busy days players car share if and when possible.

Q. What are the timings for the day start and finish?
A. Players are allowed on site from 0800hrs onwards with safety brief starting at 0930hrs prompt. We ask all hire packages to be on site for 0900hrs for gun brief. Games day finishes between 1600hrs-1630hrs.
1600hrs for collection of players from site.

Q. Can I visit the site prior to booking?
A. Yes. Anyone is welcome to visit the site on open days. Please make yourself known to Shaggy or Mick on arrival. (see booking dates on the Forum)

Q. Do you cater for private parties, stag parties, hen parties or corporate events?
A. Yes.
If you wish to attend on a normal open day there are no minimum player requirements, although for groups of 10 or more hires we do require a deposit of £10 per player to secure the guns for the game day, please contact Mick for details.
If you request a private day for your group alone a minimum of 15 players are required along with a deposit of £10 a player. Please contact Mick for details.

Q. Can I buy a gun on the day?
A. Current legislation requires a person to prove a legitimate reason for purchasing a RIF (Realistic Imitation Firearm).
This legislation states that no one under the age of 18 is permitted to purchase a RIF and anyone over the age of 18 must have a legitimate reason to do so ie: be a registered member of an Airsoft site.
We currently offer UKARA registration with our membership, this requires a player to have played Airsoft 3 times in no less than 12wks. Following this period a player can gain UKARA registration and purchase RIF’s.
Please see UKARA.org for further information.

Q. What does membership include?
A. For £40 per year, our membership includes the following:
Matlock Combat Games patch
£5 discount on walk on/hire packages
UKARA registration